Privacy Policy

Privacy Policy

Scanjap Incorporated (hereinafter referred to as "the Company") hereby establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website, "Nordvisions" (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as data related to appearance, fingerprints, voiceprints, or an insurer number on a health insurance card, which can identify a specific individual by itself (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, address, telephone number, and email address when a user registers for use or places an order. Credit card information is handled by a payment service provider (Shopify Payments) and is not retained by the Company. In addition, the Company may collect information regarding transaction records and payments made between the user and our partners (including information providers, advertisers, ad delivery destinations, etc.; hereinafter referred to as "Partners") from such Partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  1. To provide and operate our services
  2. To ship ordered products and communicate regarding them
  3. To respond to inquiries from users (including identity verification)
  4. To send emails regarding new products, campaigns, etc., and other services provided by the Company
  5. To send necessary communications regarding maintenance, important notices, etc.
  6. To identify users who have violated the Terms of Service or who intend to use the service for unauthorized or illegitimate purposes, and to refuse their use
  7. To allow users to view, change, or delete their own registered information and view their usage status
  8. For purposes incidental to the above usage purposes

Article 4 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is relevant to that before the change.
  2. In the event of a change in the purpose of use, the Company shall notify users of the changed purpose by a method prescribed by the Company or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws and regulations:
    1. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the person
    2. When it is especially necessary for the improvement of public health or the promotion of the sound development of children and it is difficult to obtain the consent of the person
    3. When it is necessary to cooperate with a national agency or local public body, or a person entrusted by them, in executing affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of such affairs
    4. When the following matters have been notified or announced in advance and the Company has notified the Personal Information Protection Commission:
      • Including provision to a third party in the purpose of use
      • Items of data provided to a third party
      • Means or methods of provision to a third party
      • Stopping the provision of personal information to a third party at the request of the person
      • Method of accepting the person's request
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:
    1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use (shipping companies, payment service providers, etc.)
    2. When personal information is provided in connection with the succession of business due to merger or other reasons
    3. When personal information is used jointly with a specific person, and the user has been notified in advance, or the user can easily know, the fact of joint use, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the users, and the name or title of the person responsible for the management of the personal information

Article 6 (Disclosure of Personal Information)

  1. When requested by the person, the Company will disclose personal information to them without delay. However, if disclosure would result in any of the following, the Company may decide not to disclose all or part of it, and if it decides not to disclose, it will notify the person to that effect without delay:
    1. When it is likely to harm the life, body, property, or other rights and interests of the person or a third party
    2. When it is likely to cause significant hindrance to the proper implementation of the Company's business
    3. In other cases that would violate laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If the personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") their personal information in accordance with the procedures established by the Company.
  2. If the Company determines that it is necessary to respond to a request from a user under the preceding paragraph, it shall perform the Correction, etc., of the personal information without delay.
  3. The Company will notify the user without delay when it has performed the Correction, etc., based on the provisions of the preceding paragraph, or when it has made a decision not to perform the Correction, etc.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. If the Company is requested by the person to suspend or erase (hereinafter referred to as "Suspension of Use, etc.") their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was acquired by wrongful means, the Company will conduct necessary investigations without delay.
  2. Based on the results of the investigation under the preceding paragraph, if it is determined that it is necessary to respond to the request, the Company will perform the Suspension of Use, etc., of the personal information without delay.
  3. The Company will notify the user without delay when it has performed the Suspension of Use, etc., based on the provisions of the preceding paragraph, or when it has made a decision not to perform the Suspension of Use, etc.
  4. Notwithstanding the preceding two paragraphs, if the Suspension of Use, etc., involves a large cost or it is otherwise difficult to perform the Suspension of Use, etc., and if necessary alternative measures can be taken to protect the rights and interests of the user, such alternative measures shall be implemented.

Article 9 (Changes to Privacy Policy)

  1. The contents of this Policy may be changed without notice to the user, except as otherwise provided by law or in this Policy.
  2. Unless otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Inquiry Counter)

For inquiries regarding this Policy, please contact the following counter:

Company Name Scanjap Incorporated
Address Shiroyama Trust Tower 27F, 4-3-1 Toranomon, Minato-ku, Tokyo 105-6027
Phone 03-5403-4870
Email info@nordvisions.com
Business Hours Weekdays 10:00–17:00 (Excluding weekends and holidays)

※Calls may be recorded to confirm the content of inquiries.